Frequently Asked Questions
- What time can we check-in and check-out?
- You can check-in after 3pm and check-out up to 12 midday.
- What time will the room be available?
- If the room isn’t available when you arrive (by 3 pm), we will try to give you one as soon as possible, or otherwise, you can leave your suitcases in the luggage office and we will inform you when it is available.
- How do I get to the hotel from the airport? Does the hotel have its own shuttle service?
- From the airport, you can get to the hotel by taxi in about 45/50 minutes. By public bus service from the terminal to the village of S’Illot. We have our own shuttle service on request and with a fee (private car & bus. The latter is shared with other customers; TransUnion).
- Does the hotel have a car park?
- The hotel doesn’t have a car park, however, there is a lot of free street parking available nearby.
- Can I leave luggage at the hotel safely before or after check-in / out?
- Yes, you can leave luggage at the luggage office at no extra cost.
- What time is breakfast served from/to?
- Breakfast is served in our restaurant from 8.00am to 10.30am every day
- What time is dinner served from/to?
- Dinner is served in our restaurant from 7:30pm to 10:00pm every day.
- What time does the Pool Bar open/close?
- It opens at 10:30am and closes at 6:30pm
- What time does the Sky Bar open/close?
- The terrace's opening times will vary depending on the weather. If it's raining, the service will be provided in the Pool Bar, located on the hotel's entrance floor.
- What time does the SPA open/close? Can non-guests use it?
- It opens at 10am and closes at 9pm. The Spa can be used by non-guests on reservation.
- Are towels provided for the beach/pools/spa?
- Yes, we provide towels to customers who request them (against a deposit).
- Are there rooms for smokers?
- No, by law all common areas and rooms in the hotel are smoke-free spaces. Smoking on the terraces of the rooms is allowed.
Contact & Location
Address
07687, Carrer Gregal, 22, S'Illot
reservations
restaurant
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