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Frequently Asked Questions

What time is check in/check out?
Standard check-in time is 3:00pm and check-out time is 12:00pm.
What time will the room be available?
In case you arrive before 3pm and your room is not available, you can leave your luggage in storage and we will notify you as soon as you can check-in.
How can I get from the Airport to the Hotel? Are private transfers availabl
From the airport, the simplest is to book our private transfer before your arrival. Or if you prefer, take a taxi. The hotel is 15 minutes from the airport. There is also a bus that leaves you 10 minutes walk from the hotel (ALSA - L10 and takes about 30 minutes)
Does the hotel have parking?
We do not have private parking, but behind the hotel there is a free public parking.
Does the hotel offer rental cars, motorcycles, bicycles, scooters ...?
Yes, our concierge department offers car, motorcycle, bicycle and scooter rental services.
How long does it take to walk from the hotel to the city center?
Walking takes about 20 minutes along the promenade of Figueretas.
Is there an option to hold guest's belongings before or after check in/out?
Yes, MIM Ibiza is pleased to store guest belongings totally free.
What is the breakfast schedule? What type of breakfast is served?
Breakfast is served in the Deco restaurant from 8 am to 11 am, it is a complete buffet with hot and cold, sweet and savory dishes. If you prefer, you can also order a la carte. We have food for people suffering from allergies or intolerances.
What is the Sky Bar schedule?
The Sky Bar is open from 5pm to 11pm and you can enjoy stunning views with a cocktail accompanied by a snack and live DJ.
Are towels provided for the beach / pool?
Yes, we provide free towels for customers who request it.
Is laundry service offered?
Yes, we have a laundry and ironing service with an extra charge or an ironing set (iron + board) is available upon request.
What is the schedule of the Spa? Does it have a treatment and hydrotherapy area?
The MIM SPA schedule is from 10 a.m. to 7:30 p.m. every day of the week. The MIM SPA is an exclusive space for clients who book treatments, has a Turkish bath, a Finnish sauna, a jacuzzi and 2 cabins for treatments. This space designed for health and well-being is also available for clients who are not staying at the hotel.
Pets are allowed in the hotel?
No, we are sorry, but pets are not allowed in the hotel.
Do the rooms have a minibar?
Yes, the rooms have a paid minibar with a variety of drinks and snacks.
Are there rooms for smokers?
No, but we have rooms with balcony where you can smoke, just like on the terrace.